Hi there! Thank you for visiting Jogalove!
Please take a few minutes to watch our website introduction.
Ready to start your journey to better personal well being with us?
Please take a couple of minutes to watch the video below to find out how to book your first class with us. If you have any questions, please email us @ firstname.lastname@example.org.
0.00 - Buying a Class Pass
1:40 - Selecting and booking your first class
5:05 - Check your email for the confirmation email and set a password for your members area login
6:20 - Booking more classes with your class pass
7:50 - Cancelling a class
How to book a class?
Follow these instructions to book your first class. :)
1. Click on CLASSES followed by BUY CLASS PASSES
2. You will be redirected to the Jogalove Class Booking Area.
We offer class passes for Yoga/Qi Gong, Pilates, Yin and Sound Yoga and Zoom Classes.
3. Click on Select.
4. Followed by the Quantity you want.
5. Click on the Cart button.
6. Click on Select Tickets to pick the class that you want to book.
7. Click on the class that you want to book.
8. Click on Select to start booking the class.
9. Click on the Cart button.
10. Click on Book now button to book the class.
You will notice that you do not have to pay more money for the class as it will be deducted from the class pass that you bought.
11. Enter your email address and click on Continue.
12. Enter your Full Name and click on Continue.
13. Choose your payment option. You can either pay by Credit/Debit Card or Paynow UEN.
If you are making a payment via PayNow UEN, please send a screenshot of your transaction to email@example.com after you are done so that we can verify your purchase.
14. For PayNow UEN, you will be required to enter your payment mode in the Additional Information field followed by checking the Agree offline payment terms? box and then click on the Complete booking button.
15. Your booking is completed and you will find your booking reference here. Please log in to your email account. You will receive a booking confirmation email from Jogalove Pte Ltd with all the booking details. Remember to click on Set a password to set a password for your Jogalove booking members area.
16. Please log in to your email and look for Bookwhen Password Reset email. Follow the instructions stated in the email to set a password for your members area.
17. Please take a few minutes to fill up the indemnity form: https://jogalove.sg/pages/indemnity-form so that we can serve you better.
18. When you log in to your email account, you should see these 2 emails: Booking confirmation. Ref:xxxx and Bookwhen password reset.
19. You will find all the booking information and instructions to prepare for the class in this email.
20. Open the Bookwhen password reset email. Click on Set a new password button.
21. Enter your password in both fields and click on Save password & Login.
22. Here you will be able to check your current bookings, users remaining for your class pass, what is the expiry date of your pass, book future classes and cancel if you can’t attend.
23. Click on Open Schedule to book more classes
24. Choose the class you want to attend and click on Select to start booking.
25. Click on the Cart button.
26. Click on Book now.
27. Enter your Full Name and click on Continue.
28. Booking is completed and you will receive a confirmation email of your booking details.
29. Click Return to website to return to the members area.
30. Click on View bookings to check your bookings or Logout when you are done.
How to cancel a class?
1. Go to bookwhen.com/jogalove and click on Login.
2. Enter your email address and password. Click on Login.
3. Click on View bookings.
4. Select the class that you want to cancel and click on Ticket options.
5. Click on Cancel ticket to cancel the class.
6. Click on OK to confirm the cancellation.
7. Class has been cancelled successfully.
8. Click on Logout when you are done.
9. Click OK and you are done!